Archive for Ocak 2014

2013’ün En Önemli Bilişim Felaketleri

The Telegraph gazetesi 2013’ün en nemli bilişim felaketlerini belirledi. İngilizce yazıyı aşağıda bulabilirsiniz.


The top ten technology disasters of 2013

By Colin Armitage, chief executive, Original Software
8:00AM GMT 23 Dec 2013

1. Obamacare’s website ran into major problems when the flagship of the president’s public health initiative failed to work on launch in October. US citizens seeking health insurance were denied access to the website and had to resort to phonelines and the post. A lack of testing was flagged as the key reason behind the failing and Obama and healthcare officials were left looking incompetent and badly prepared.

2. Sabre travel booking system: the global travel industry was thrown into chaos during the peak of the school holiday season when Sabre’s worldwide reservation system – deployed by over 300 airlines – went down, causing cancellations and delays for hundreds of thousands of passengers despite the system being offline for less than three hours.

3. Natwest system failure: the highstreet bank ran into problems earlier this year when system glitches caused chaos, denying ATM, chip and pin and internet banking facilities to customers, who took to Twitter en masse to criticize the company and its handling of the problem. RBS also suffered a similar problem in recent weeks, which has led to some experts talking about the underinvestment in banking IT.

4. NHS: a computer meltdown at Scotland’s biggest health board caused this autumn led to 500 operations and appointments being postponed. A major IT glitch with NHS Greater Glasgow and Clyde’s servers meant doctors and nurses were unable to access vital patient information. Luckily no patient lives were endangered during the system failure.

5. Walmart’s electronic bargains: shoppers logging on to Walmart’s website in October thought they’d bagged a bargain when they managed to buy computer monitors and projectors – valued at $500 – for as little as $8.99. The retailer blamed IT glitches causing data discrepancies. Wal-Mart refused to honor these bargain deals, cancelling customer purchases to the relief of its shareholders but the outrage of customers who vented their fury on social media.

6. Bank of England hardware failure: UK investors were left in the dark in September when the BofE had to resort to using back up systems due to a technical failure. The failover meant the BofE was unable to make its quantitative easing announcement, based on which gilts it would purchase, causing disruption and confusion for the markets.

7. California’s payroll failures: the Californian state government is suing SAP over a failure to adequately develop and test a botched upgrade of its payroll system, causing problems for many of its 240,000 workforce. SAP has denied responsibility, blaming the Californian controllers’ office for not properly managing the upgrade. The payroll system was decades old, so an upgrade was always going to be problematic.

8. M&S glitches at distribution center: the highstreet stalwart encountered numerous issues at its brand new distribution center at Castle Donington in August. IT glitches meant that trading directors were concerned about letting stock orders be processed by the distribution center in case it affected availability in their stores.

9. Defective benefits systems: four US states have been in turmoil this year and hundreds of thousands of unemployed have gone unpaid as new benefits systems went live with multiple defects. California, Massachusetts, Pennsylvania and Florida have all had major software problems with systems implemented by Deloitte. In California, the defect-riddled system denied payments to over 300,000 unemployed people during Labor Day weekend.

10. Blackberry technical glitches: beleaguered mobile makers Blackberry endured further embarrassment in September when users experienced a blackout, with problems starting in Europe and quickly spreading to the Americas and other continents. Research In Motion blamed an IT glitch and it took some time for users to regain access to their emails and messages.